COVID-19s Impact on Patient Engagement

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COVID-19s Impact on Patient Engagement

Effective communication between providers and patients is critical in driving patient engagement, health outcomes, and reducing readmission rates. NYC-based Kognito uses evidence-based learning simulations and AI-powered virtual humans to improve the communication skills of physicians, nurses, and other health professionals. How will COVID-19, the growing use of telehealth, provider burnout, and the projected increase in mental health issues change provider-patient relationships and the need for new communication skills?