Joyce Wale began her career in High School where she started her school’s Social Action Committee and by volunteering at Health and Human Services organizations. This was followed by obtaining both a Bachelor and Master’s degree in Social Work and graduating with honors. Ms. Wale worked in Child and Adolescent Behavioral Health programs at both the direct clinical services provision as well as administration in clinic, residential and day treatment services. With a solid clinical and administrative program background she went on to direct a National Institute of Mental Health State Planning grant in New Jersey. Moving up quickly to take over the leadership of the State’s Child and Adolescent Mental Health Service’s while continuing to serve as the Project Manager/ Principal investigator of the multi-year Planning grant. Missing the direct clinical work Ms. Wale established a small clinical private practice that she remains active with. In addition Ms. Wale taught on the University level and served in various capacities on the Board of Directors for the NJ State Chapter of the Mental Health Association. She served on a variety of legislative and NY State Committees while leading the New York City Health & Hospitals Corporate Behavioral Health Services. Under her leadership was the implementation of AOT, the development of numerous services across the city as well as establishing roles for Peer leadership and published multiple articles on service delivery. She is a Fellow with the NY Academy of Medicine and the Vice President of the Board of Directors of the Institute of Behavioral Healthcare Improvement.
Currently Ms. Wale is the Executive Director for Behavioral Health at United Healthcare Community Plan for New York State. In that role she has oversight of the Insurance Companies’ Health and Recovery Plan, Mainstream and Essential Health Plan Behavioral Health services. She is passionate about including individuals with lived experience in service delivery and administration.